New Orleans Uber & Lyft Accident Lawyer

Rideshares carry visitors and residents throughout New Orleans, from Canal Street and the French Quarter to neighborhoods across the parish line. When a crash occurs, coverage may depend on the driver’s app status, the terms of the personal policy, the transportation network company policy, and who caused the collision. We identify the applicable period, preserve trip data, and pursue every potentially available policy.

Hurt in a rideshare crash as a passenger, driver, pedestrian, or occupant of another vehicle? Call (504) 895-3431 for a free, confidential consultation. No fee unless we win.

How Rideshare Insurance Actually Works

Which policy pays depends entirely on what the app showed at the moment of the crash:
App OFF: the driver is a private driver; only their personal auto policy applies.
App ON, waiting for a ride request: Uber/Lyft provide limited contingent liability coverage.
• En route to pick up, or passenger in the car: the companies’ large commercial liability policies (up to $1 million) are typically in play, plus uninsured motorist coverage in many situations.

Adjusters exploit the confusion between these tiers to deny or shrink claims. Establishing the driver’s app status, with data Uber and Lyft do not hand over voluntarily, is often the single most valuable step in the case. We know how to get it.

Who We Represent

Passengers injured in an Uber or Lyft

you are almost never at fault, and the coverage above exists for you.

Rideshare drivers hit while working

including UM claims when the at-fault driver is uninsured.

Drivers and pedestrians hit by a rideshare vehicle.

What Your Rideshare Claim May Be Worth

The same damages available in any Louisiana crash apply: medical care, future treatment, lost income, and pain and suffering. The difference is the coverage fight on top of the injury claim. Settlements in rideshare cases turn on pinning the right policy tier early, before evidence of app status and driver activity goes stale. That is a lawyer’s job, and the consultation to find out where you stand is free.

Who We Represent

  • Passengers injured in an Uber or Lyft: coverage may involve the rideshare policy, the driver, or another at-fault motorist.
  • Rideshare drivers injured while working: liability, uninsured motorist, underinsured motorist, and vehicle-damage coverage depend on the facts and policy terms.
  • Drivers, cyclists, and pedestrians hit by a rideshare vehicle: app status can determine which liability coverage applies.

Serious collisions can also lead to catastrophic injury claims requiring evidence of future medical care and long-term losses.

We already rank among the most experienced rideshare injury practices in New Orleans

Call (504) 895-3431 for a free, confidential consultation. No fee unless we win

Frequently Asked Questions

Get medical care, screenshot your ride receipt and trip details in the app immediately, report the crash through the app, and get the driver’s information and photos like any crash. Then talk to a lawyer before any insurer takes your statement, several policies may apply, and their adjusters know the tiers better than you do.

Usually the claim runs against the insurance coverage the companies are required to provide rather than the companies themselves, because drivers are contractors. There are exceptions. Practically, what matters is reaching the $1 million commercial coverage when it applies and we structure claims to do exactly that.

Typically the rideshare company’s commercial policy, sometimes alongside the driver’s policy or another at-fault driver’s insurer. Passengers are the cleanest claims in rideshare law, do not let anyone convince you there is “no coverage.”

t depends on your injuries and which coverage tier applies, the same crash can be worth several times more under the en-route commercial policy than under a personal policy. This is precisely why app-status evidence matters and why early legal help pays for itself.

Available now: free, confidential case reviews